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Terms & Conditions


Welcome to MARKHOR Lifestyle website [markhorlifestyle.com]. This site is offered as a service to our customers. MARKHOR Lifestyle, and its affiliates appreciate your interest in our company and your visit to this Site. The following terms and conditions set the basic rules that govern your use of this Site.

1. INTRODUCTION

PLEASE READ THESE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. THEY DETERMINE YOUR USE OF THE SITE. IF YOU DO NOT AGREE TO THE TERMS STATED BELOW, YOU MAY NOT USE THE SITE. Your use of this Site constitutes your knowledge, understanding, acceptance of these terms and your agreement to be bound by the usage of this site. MARKHOR Lifestyle may change, edit, modify, delete, revise or update the terms from time to time without notice and as per condition arise which constitutes your agreement to comply with these Terms and Conditions.

2. TRADEMARKS

The logo, its design, color, shape, name – MARKHOR Lifestyle and slogan (Live Your Dreams) (collectively the “Trademarks”) displayed on this Site are the registered Trademarks of Amriq Pvt Ltd, or such third party or licensee that may own the displayed Trademarks.  Any license or right to use any Trademarks displayed on this Site are not allowed to be used without the written permission of Amriq Pvt Limited, Directors or their nominated Legal team/firm.

3. PROMOTION & ADVERTISEMENT

Amriq Pvt Ltd / MARKHOR Lifestyle reserve all the rights to update the records, sales, promotion and any discount relative to the product.

All discounts would be shown on the final prices and customers are requested to pay as per the updated price details. Any promotion or offer would be affective during the stipulated time frame. MARKHOR Lifestyle reserves the right to increase or reduce Promotional time frame depending upon Sales Target achievement and product availability. We also reserve the rights to limit or end promotional scheme on any particular product due to stock availability within the Original Promotional Time frame.  We will make our utmost care to inform you about the product availability updates and we will try to make sure to achieve your expectations.

4. PRODUCT, PRICING INFORMATION & SITE UPDATES

MARKHOR Lifestyle reserve the rights of updating product prices at any time, without noticing anyone, at the sole discretion of MARKHOR Lifestyle team.  The products are only for the retail customers ONLY.  There are No way to use MARKHOR Lifestyle product for resale purpose in any condition. We reserve the rights to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited. MARKHOR Lifestyle team reserved the rights to terminate any order without any prior notice and condition.

5. PAYMENT ACCEPTANCE & DELIVERY

After the order acknowledgement and payment acceptance; MARKHOR Lifestyle will make sure that the products are safely delivered within the reasonable time frame. However, there can be instances that may require additional delivery time not within MARKHOR Lifestyle control. Such instances can occur due to external circumstances and not due to MARKHOR Lifestyle team mistake or mismanagement. MARKHOR Lifestyle reserves the rights to refuse or terminate any order in case an event occur which make it impossible for MARKHOR Lifestyle team to achieve even after reasonable effort to deliver to the customers.  You may be asked or advised accordingly but every sincere effort will be made to deliver the products as soon as possible.

6. PAYMENT PROCESSING

Different payment procedures have been adopted for customer convenience in the form of COD (Cash on Delivery) in selected markets where online payment methods are not available. However, Credit Card and Debit Card payment options have been made available along with Easy Paisa payment facility for customer’s convenience.

All payment processing procedures have been followed with the strict security levels. In case of any payment query, failure or processing error, please contact MARKHOR Lifestyle customer services team (via telephone or email) in order to assist its customer during office workings hours (9 AM till 5 PM) in time zone GMT + 5 hours. For Online payment error or decline, we request customers to check such errors or declines with your Banks or payment authorities first.  Please note that payment processing via MARKHOR Lifestyle customer services team or rider may include delivering important information via telephone calls or email for confirmation purpose ONLY.

In order to avoid any fraud in payments either COD or credit or debit cards, MARKHOR Lifestyle or its nominated party (such as courier company etc.) ,  reserves the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification procedure includes asking your CNIC details, identity, place of residence or banking information etc. In case of un satisfactory answer/ response, MARKHOR Lifestyle customer service team reserves the right to hold/cancel the delivery attempt of your order right away until unless reassurance from the ordering customer. MARKHOR Lifestyle also reserve the right to cancel any order where MARKHOR Lifestyle suspects use of any un authorized or fraudulent use of credit or debit card.

7. REGISTRATION, ACCOUNTS & PASSWORDS

You are responsible for the personal protection and security of any password or username that you may use to access this Site. Please be sure to have your security ID and password written in your personal diary in order to reuse it any time.

Any lost account ID and password may leave user account as blocked, In the absence of reasonable assurance and confirmation; credit balance in account can only be released only after security and customer validation. You are solely responsible of this data as our system cannot detect or retrieve back detail for you. In this case you have to make new account with credentials as per your choice. In case of lost, block or stolen please update our customer services desk to report immediately and to follow them as requested.

8. LIABILITY

By using the site of MARKHOR Lifestyle or its umbrella sites- you acknowledge, by your use of this SITE that

  1. Use of this SITE is your sole risk
  2. You assume full responsibility of all cost, associated with servicing or repairing of any equipment that you use in connection of this site.
  3. MARKHOR Lifestyle will not be liable for any damage, failure of performance or computer virus in using of this SITE.

9. INTIMATION OR NOTICE

While visiting MARKHOR Lifestyle or any it’s umbrella website or sending us the email on our given contacts or customer services or delivery – you are in communication with us electronically – We will communicate with you in any form of contacts via email or send notices in form of letter, agreement or disclosures only in writing and from authentic control and decision made by the management in view of the intensity of communication.

10. LICENSEE & FRANCHISES

MARKHOR Lifestyle is happy to provide good coverage to its customers with the help of its esteemed Licensee & franchisees. For different region and remote destinations, Licensee and Franchise options are assigned and these are just to follow with the legal terms and understanding with MARKHOR Lifestyle management and the party for retail purpose only – Price adjustment have been made with party in the product as sales margin, but they are legally bound not to sell extra amount from proposed price mentioned on the SITE at any stage and format. No direct reselling is granted.

11. SITE CONTENTS & COPYRIGHT

The Text, Trademarks, Logos, Images, Graphics, Photos, Video files, Application Functionality, or any other digital media, and their arrangement on this Site (“Content”) are all subject to patent, copyright, trademark and other intellectual property protection. Content may not be copied for commercial use or distribution, nor any Content be modified, processed, or re-posted to other websites.

12. PRIVACY POLICY

MARKHOR Lifestyle is strictly committed to protect the privacy of its customers, users and any information which they have shared with us, collected or used in connection with your use of SITE. Please review our Privacy Policy which is incorporated into the Terms and Condition as reference only.

13. CYBER CRIME

MARKHOR Lifestyle strictly advise its customers, website user or any other third party to take full responsibility of taking care of their computers, laptops or any other electronic devise, used to access this website, by themselves

We reserve the right to sue any person, company or any other organization who attempts to access this company’s server in order to access our customers information or any other information and to make use of any information stored on these websites and on our company’s server in any unauthorized way.

14. THIRD-PARTY LINKS

Third-party links on this Site may direct you to third-party websites that are not affiliated with us that may be located in different places than MARKHOR Lifestyle registered business address. MARKHOR Lifestyle is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions (“Third-Party Products”) made in connection with any third-party websites.

15. PROHIBITED USES

In addition to other prohibitions are set forth in the Terms and Condition, you are prohibited from using this Site or its content for reasons including but not limited to the following: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin.

Your age must not be less than 18 years and you are expected to be of sane mind. In case of your age less than 18 years or in case of insane mind; your use of this site is presumed to be under parental care and necessary guidance. MARKHOR Lifestyle assumes no responsibility of any order made in violation of Parental care and necessary guidance MARKHOR Lifestyle reserve the rights to withdraw or block the usage of any individual whose intention found irrelevant or misuse of the site.

16. TERMINATION

MARKHOR Lifestyle terms n condition with respect to its products and in relation to the use of this site or related products, will remain effective until expressly terminated by MARKHOR Lifestyle or no longer implied to be on behalf of MARKHOR Lifestyle under normal course of business. All completed Sales transactions will be enforceable by law. MARKHOR Lifestyle reserves the right to terminate any sale transaction and recover all reasonable costs, liabilities that MARKHOR Lifestyle incur in case of any Sales Termination. All Terms and Conditions will remain in effect until MARKHOR Lifestyle expressly notify you or MARKHOR Lifestyle accepts your notification for Unsubscribing from future product information emails or intimate us for not using this site.

MARKHOR Lifestyle strictly reserve the rights of its material, product or any kind of information which has been shared on SITE or you have downloaded in any form – In case of any unauthorized download of any information, You must promptly destroy all relative material and don’t make any unauthorized use of that information. This includes but not limited to any information obtained from this Site, as well as copies of such material in any form, whether made under the Terms N Condition or Otherwise.

17. DISCLAIMER

THIS SITE CONTENTS ARE BASED ON BEST AVAILABLE INFORMATION AND RESOURCES. MARKHOR Lifestyle MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, AS TO ITS USE, AVAILABILITY, CONTENT ACCURACY, APPROPRIATENESS OR PERFORMANCE OF THIS SITE. AS A USER, YOU ASSUME ALL RISKS AND RESPONSIBILITIES FOR ITS USE OR NON-USE, AND MARKHOR Lifestyle MAKES NO REPRESENTATION THAT THE CONTENT APPEARING ON OR DOWNLOADED FROM THIS SITE IS COMPATIBLE WITH YOUR COMPUTER OR FREE FROM ERROR OR VIRUSES. ANY MARKHOR Lifestyle EMPLOYEE, LICENSEE, FRANCHISEE OR ANY OTHER RELATED PERSON ARE NOT AUTHORIZED TO MODIFY OR AMEND THIS WARRANTY.

THANK YOU VERY MUCH FOR YOUR ATTENTION.

WARM REGARDS – TEAM MARKHOR Lifestyle.

Amriq Pvt Limited – Brand Owner of MARKHOR Lifestyle.

Corporate Office | 2nd Floor, Jason Trade Centre, Main Shahrah-e-Faisal, Karachi – Pakistan.

www.markhorlifestyle.com | +92 21 3430 3747.